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Service


Warranties you can rely on


TK Home Solutions is the partner you’ve looking for.

So that you can enjoy peace of mind, our products always come with a comprehensive lifetime warranty to ensure your new stairlift remains in excellent condition. Our comprehensive service promise includes the exclusive use of original TK Elevator parts. We also include reconditioned stairlifts within our warranty.

Our Lifetime Warranty begins upon installation of the stairlift

In case of stairlift material and manufacturing defects, the LTW covers the costs of parts including:

Rail
Rail
Drive batteries
Drive batteries
Rollers
Rollers
Racks
Racks
Engine
Engine
Chair parts
Chair parts

Costs for shipment and labour may be included subject to the level of the maintenance contract.

Lifetime Warranty is granted subject to the conclusion of a yearly maintenance visit with TK Home Solutions. A maintenance visit or service contracts subscribed with companies other than TK Home Solutions will not qualify as sufficient for remaining the Lifetime Warranty in place. To find out more about our service contract packages please click the link below.

Service Packages

The only stairlift manufacturer to offer lifetime warranty

Excellent design, impeccable performance, TK Home Solutions stairlifts are unlike any other stairlift. Our designers and engineers are on a mission to help you move throughout your home with ease. TK Home Solutions are the first and only stairlift supplier in the world to offer lifetime warranty on all of its new stairlifts.

Andrew Warbrick, Managing Director of TK Home Solutions:

“At TK Home Solutions, safety is deeply embedded within our DNA. It’s no coincidence that we have one of the safest stairlifts on the market. Within in all our activities, we put safety first and we expect the same from our employees. Only the best quality is good enough, that’s why we offer lifetime warranty on all new stairlifts bought from October 2018.”

** To find out more about lifetime warranty, ask one of our expert advisors