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Guide to buying a stairlift

TK Home Solutions UK named a Which? Recommended Provider

We are proud to announce our endorsement by Which? as a Recommended Provider in the Stairlift Category, effective May 2024.

Click here to read more on this.

We are delighted to receive such positive feedback from our customers.

Good mobility begins at home

Focus on more important things in life than worrying about getting up and down the stairs. Investing in the right stairlift allows you to relax knowing that you have the best possible solution that will stand the test of time.

Choosing the right stairlift can make a big difference in your mobility and quality of life, but it can also be overwhelming due to the many options available. Here are some things to consider when buying a stairlift:

Type of Staircase

Type of Staircase

The type of staircase you have will play a significant role in the type of stairlift you can install. Stairlifts come in different types to suit different staircase shapes and sizes. Straight stairlifts are the most common and are suitable for stairs that go straight up without any bends or turns. Curved stairlifts are designed for stairs with bends or turns, and they are custom-made to fit the exact shape of your staircase.

Weight Capacity

Weight Capacity

Stairlifts are designed to accommodate different weight capacities. It's important to consider your weight and that of any other potential users to ensure that you choose a stairlift that can safely carry the necessary weight.

Safety Features

Safety Features

Safety is of the utmost importance when it comes to stairlifts. Look for a stairlift that comes with safety features such as seatbelts, obstruction sensors, and emergency stop buttons. These features will ensure that you are safe while using the stairlift.

Comfort and Convenience

Comfort and Convenience

Look for a stairlift that is comfortable to use and easy to operate. Features such as swivel seats, adjustable footrests, and remote controls can make using the stairlift a more comfortable and convenient experience.

Installation and Maintenance

Installation and Maintenance

Installation of a stairlift can be a complex process, so it's important to choose a stairlift that comes with professional installation. You should also consider the maintenance requirements of the stairlift to ensure that it remains in good working condition over time.



Stairlifts can be a significant investment, so it's important to consider your budget when choosing a stairlift. The cost of a stairlift will depend on factors such as the type of stairlift, weight capacity, and additional features.

What to look for in a stairlift

Once you have made the decision to get a stairlift, the next step is choosing the right model to suit you and your home. The type of stairlift you get will depend on what type of staircase you have but also remember that different lifts offer different features that could be of real benefit to you. Make sure the sales consultants explain any features fully so you can properly compare models.

Friend or relative recommendations

Do you know anybody that owns a stairlift? If you do, talk to them. Their experience could prove useful. You can ask them questions such as; what do they like about their stairlift? What would they change? You may also find some of our customer testimonials useful as a starting point.

"I'm so happy with my TK Elevator stairlift! The upholstery matches my wallpaper and staircase very well"
- Mr Butcher, TK Home Solutions Customer

Expert Advice

Make sure that you choose a stairlift manufacturer that has a British Healthcare Trades Association (BHTA) accreditation, with OFT Code of Conduct approval. They assure you of the integrity of the company you are dealing with and the service you receive. Another good way of assessment is checking which awards and accreditations the stairlift provider may already have in place.

Customer Experience Centre

We understand that purchasing a stairlift is an important decision. Not all stairlifts are made equal but that can be difficult to discern from the pages of a brochure. This is why we recommend you visit one of our customer experience centres for a test ride before you buy. Our locations are below, if you would like to book in a demo day contact us and we will assist you further.

Our customer experience centres

TK Home Solutions UK

Unit E3 De Havilland Avenue
Preston Farm Business Park
TS18 3TB

TK Home Solutions UK

236 Europa Boulevard

Need more information? We'll call you, for free!

Our trained advisors are happy to help.
You can also call us direct on 0800 953 9700.

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